Privacy Policy

Who we are

UpSource is an offshore staffing company helping Australian businesses build dedicated offshore teams. Our website is upsource.com.au.

We hold ISO 27001 certification — the international standard for information security management — and are committed to handling all personal and business data within a secure, independently audited environment.

This privacy policy is governed by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to managing personal information in accordance with these principles and your rights as an individual under Australian law.

What information we collect

When you fill out a form, leave a comment, or contact us through the website, we collect the information you provide — including your name, email address, and any details you share with us. We also collect standard technical data such as your IP address and browser type to help with security and spam prevention.

If you upload images to our website, we recommend removing any embedded location data (EXIF GPS) before doing so, as this information can be extracted by visitors who download those images.

How we use cookies

Our website uses cookies to improve your experience. If you submit a form or log into the site, cookies may be set to remember your details and preferences. These cookies are temporary and expire within one to two days, unless you select a “remember me” option — in which case they may last up to two weeks.

Embedded content

Some pages on our website include embedded content from third-party platforms such as YouTube or LinkedIn. This content behaves as if you visited those platforms directly and may involve their own cookies and tracking practices.

How long we keep your data

We retain the personal information you provide for as long as it is needed to deliver our services or respond to your enquiry. You can request access to, correction of, or deletion of your personal data at any time by contacting us directly.

Who we share your data with

We do not sell your personal information. We may share data with trusted third-party service providers who help us operate the website — including spam detection services and email platforms — solely for those operational purposes.

Your rights

You have the right to request a copy of the personal data we hold about you, ask us to correct any inaccuracies, or request that we delete your data where we are not legally required to retain it. To exercise any of these rights, contact us at hello@upsource.com.au.

Contact us

For any privacy-related questions, reach us at hello@upsource.com.au or visit upsource.com.au/contact-us.

Ready to Scale with Confidence?

Businesses across Australia, the UK, the US and worldwide trust Upsource to deliver high-performing offshore outsourcing, from first hire to long-term growth.
Let’s build your team today.

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At Upsource, We help Australian businesses build
offshore teams that feel like their own.

Every solution is backed by full legal compliance, professional
HR management, and a culture of care. We make outsourcing
simple, transparent, and aligned with how you work.

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